CATI (Computer-assisted telephone interviewing) Central for telephone surveys with 8 stations, expandable to 12 in situations of high demand;
Consolidated team of interviewers;
Review and verification of questionnaires conducted internally, ensuring the quality of the data collected;
Integrated data collection system in computer with direct or exportable interface to database;
Platform to accelerate the data collection, allowing the quality control of the data collected (skips, rotations) and the productivity of interviewers;
Structured Rooms for Qualitative research activities (focus groups, in-depth interviews) with simultaneous translation equipment and video streaming capabilities (Active Group and FocusVision) in the major capitals of the country;
Internet Access for navigability tests;
SPSS for data tabulation, processing and analysis;
EPI Data software for data entry;
QDA Miner and WordStat software for qualitative analysis.